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Customer Service

Shipping & Delivery
Because of the geographical location of our facility, we can offer next day, two day and three day delivery through this every day service. All orders (internet and fax) received by 2:00 PM EST will be processed same day. Orders received after 2:00 PM will be processed next morning. This delivery service is the most cost effective for orders that exceed 300 pounds. See the map below for the delivery areas.

map

Ordering
To order, type in the quantity and push the “add to cart” button. At this point you will be transfered to your count where you can check out and pay, or hit the “continue shopping” text. On the checkout page, there is an area for Estimate Shipping and Tax where you may find your cost before checking out.

Payment, Pricing & Promotions
We offer wholesale pricing for quantity orders. Please create an account, and contact us for further details. We may on occasion offer coupon codes for promotions for retail and wholesale customers.

Viewing Orders
To view your order, you may login at any time. We suggest that you create an account to keep your account information current, and to quickly log in to view any orders or items you may have in your wishlist.

Updating Account Information
To update Account Information, please login to your account at any time. You may update multiple shipping addresses as well as your billing address anytime by logging into your account. If you have lost your password, you may type in your email address you used to start your account, and hit “Forgot Your Password” text. An automated system will email you a new password that you can login and change at any time.